1. Our Commitment to Your Privacy
Bella Nirvana Center is committed to protecting the privacy and security of our clients’ personal and health information. As a healthcare provider, we adhere to all applicable state and federal laws, including the Health Insurance Portability and Accountability Act (HIPAA).
2. Information We Collect
We collect information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, and mailing address.
- Health Information: Personal health history, insurance details, and clinical data provided during the admissions and intake process.
- Technical Data: IP address, browser type, and usage data collected through our website for security and analytical purposes.
3. How We Use Your Information
We use the information we collect to:
- Provide medical and clinical treatment.
- Process insurance verification and billing.
- Communicate regarding appointments, services, and facility updates.
- Ensure the security of our website and services.
4. HIPAA Compliance & Disclosure
Your Protected Health Information (PHI) is treated with the highest degree of confidentiality. We will not sell, rent, or share your PHI with third parties for marketing purposes. Disclosure of your health information is limited to:
- Treatment, Payment, and Healthcare Operations: As permitted by HIPAA.
- Legal Requirements: When required by law, subpoena, or court order.
- With Your Explicit Consent: For any other purpose, we will obtain your written authorization.
5. Website Security
We utilize industry-standard administrative, physical, and technical safeguards to protect the data you share with us through this website. This includes encrypted communication channels and secure, HIPAA-compliant email and storage solutions.
6. Cookies and Tracking Technologies
Our website may use cookies to improve your user experience. These cookies help us understand how users interact with our site so we can provide more relevant information. You may opt out of non-essential cookies via your browser settings.
7. Third-Party Links
Our website may contain links to external sites (e.g., insurance portals or accreditation bodies). Please be aware that Bella Nirvana Center is not responsible for the privacy practices of those external sites. We encourage you to read their individual privacy policies.
8. Updates to This Policy
We reserve the right to update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”
9. Use of Tracking Tools & Consent
To improve our website functionality and provide a personalized experience, we may use tracking tools such as Google Analytics, Facebook Pixels, or other third-party marketing services.
- What this means: These tools may collect non-personally identifiable information about how you interact with our site (such as pages visited, time spent, and referral sources).
- Your Consent: By using our website, you agree to our use of these cookies and tracking technologies. Upon your first visit, you will be presented with a Cookie Consent Banner. You may choose to “Accept” or “Manage Preferences” at any time.
- Opt-Out: You can also configure your browser to reject cookies or delete them at any time. Please note that disabling these cookies may impact certain features or the functionality of our website.
10. Contact Us
If you have questions or concerns regarding your privacy, please contact our Compliance Officer:
- Email: bnc@bellanirvanacenter.com
- Phone: (916) 222-2181
- Address: 1141 Sibley St, Folsom, CA 95630
